Amas Tenumah is an Author, Speaker and Consultant specializing in Customer Experience strategy and operations. He has spent over a decade managing Customer Experience programs for brands like Cox Communications, Teleflora, Coca-Cola, and Convergys Corporation. He is also a proud dad, avid Yankee fan, and competitive soccer player when home in Oklahoma City.read the rest
Amas Tenumah believes humans exist to improve the lives of others. As human-run entities, corporations should also function with that mission. Amas has developed a method by which corporations can directly impact their financial goals by serving their primary mission of supporting humanity.
Amas is an author, keynote speaker and customer experience consultant. He regularly advises companies and governmental organizations on how to improve their performance and connect emotionally with employees and customers.
Amas is a polymath who blends philosophy, technology and behavioral science to help people lead their best lives. He has been featured on Forbes, The Huffington Post, Entrepreneur and other business journals for his thought leadership. He has keynoted dozens of events and written over 200 reports and articles.
Amas has helped devise strategy and execution for organizations like Cox Communications, Fastly, WeGoLook, Teleflora, Coca-Cola and DirecTV.
Amas is the author of the Curated Experience, The Joyful Stoic, and No One Wants Customer Service.read less
Amas Tenumah in Media
"Amas' presentation really changed our trajectory and our ROI was exponential“ - Jason Trout
Mr. Tenumah empowers his audience to boldly change the way we go about our work. He dares all of us to lead our profession so that the 3customer2 and the employee will benefit from the change. - Jonnye Griffin M.A., Program Director