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Amas Tenumah

  • Motivational Speaker and Author
  • Customer Experience Expert
  • Customer Service Speaker and Author
Speaker Fees
Keynote (corporate): $10,000
Keynote (in-state): $5,000
Full Day: $7,500
Traveling From
Oklahoma

Amas Tenumah is an Author, Speaker and Consultant specializing in Customer Experience strategy and operations. He has spent over a decade managing Customer Experience programs for brands like Cox Communications, Teleflora, Coca-Cola, and Convergys Corporation. He is also a proud dad, avid Yankee fan, and competitive soccer player when home in Oklahoma City.

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Amas is a humanist, futurist, and storyteller. Amas obsessively focus on sharing the Truth about two topics – Customer Experience & Living Blissfully.

His life’s work so far has been advising companies and governmental agencies on how to deploy technology to connect emotionally with employees and customers. He is usually asked to keynote or advise select C-Suite executives in private. He has given Keynote presentations at Salesforce, National Dentist Association, Annenberg Foundation and many many more.

His work has been featured on NPR, FoxBusiness, Forbes, The Huffington Post, Entrepreneur and other business journals for thought leadership.

Amas Tenumah has helped organizations like Fastly, Wendy’s, Teleflora, Coca-Cola, state of Oklahoma and DirecTV.

Amas’ books include Waiting for Service, The Curated Experience, The Joyful Stoic, and No One Wants Customer Service.

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Amas Tenumah in Media

Speaker Programs

Stop Chasing Happiness ​
The pursuit of happiness is a myth that is destroying lives and hope. I want to show you how to have the ever constant peace of internal joy. Learning Outcomes: • Understanding the difference between ...more
The pursuit of happiness is a myth that is destroying lives and hope. I want to show you how to have the ever constant peace of internal joy. Learning Outcomes: • Understanding the difference between external happiness and internal joy. • The reality of the disease of more • Actionable tools to help you implement a change Target Audience: • Any and everyone will benefit from learning about joyful living. "The pursuit of happiness is scam, Happiness is external. I want to talk to you today about something that comes from within....joy" ...less
Change Requires Courage
Even the greatest invention ever started with a simple thought but moving from thought to actuality often requires courage. Learning Outcomes: • The power of a simple thought • The challenges to implementing ideas • ...more
Even the greatest invention ever started with a simple thought but moving from thought to actuality often requires courage. Learning Outcomes: • The power of a simple thought • The challenges to implementing ideas • Actional tools to help guide you from thought to implementation Target Audience: • Any and everyone will benefit from learning about thought leadership. ...less
Crafting a better Customer Experience
Come learn how to exceed your customer's expectations without breaking the bank. Learning Outcomes: • Clearly defined customer experience goal • Understanding who is responsible for the customer’s experience • Actionable tools that can be ...more
Come learn how to exceed your customer's expectations without breaking the bank. Learning Outcomes: • Clearly defined customer experience goal • Understanding who is responsible for the customer’s experience • Actionable tools that can be implemented the next day Target Audience: • Business Leaders, Directors, Managers, etc... ...less
Digital Age: Transformers needed
The only constant in life is change and that has never been more true that when it comes to technology. Learning Outcomes: • Understanding the personal and professional impact of technology and the dangers of ...more
The only constant in life is change and that has never been more true that when it comes to technology. Learning Outcomes: • Understanding the personal and professional impact of technology and the dangers of not staying ahead of the game • How to assure your resume and your company thrive in the digital transformation age. • Actional tools to help you evaluate and prepare for digital changes. Target Audience: • Both business leaders and front-line employees will benefit from this presentation. ...less
Customized Presentation
There is nothing like listening to someone who seems to be talking to someone else. I will personalize your presentation to engage your specific audience. Learning Outcomes: • Personal review of your company, culture and ...more
There is nothing like listening to someone who seems to be talking to someone else. I will personalize your presentation to engage your specific audience. Learning Outcomes: • Personal review of your company, culture and desired outcomes • Develop presentation with industry specific examples to help connect it the audience • Provide actionable tools the help the audience to implement what they have learned Target Audience: • Yours ...less

Books

Reviews

"Amas' presentation really changed our trajectory and our ROI was exponential“ - Jason Trout

- Loves

Mr. Tenumah empowers his audience to boldly change the way we go about our work. He dares all of us to lead our profession so that the 3customer2 and the employee will benefit from the change. - Jonnye Griffin M.A., Program Director

- ASRT

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