Tony Brigmon spearheaded "fun" at Southwest Airlines as their official "Ambassador of Fun" delivering customer care and employee development programs. Today, Tony teaches organizations how fun translates into serious results with customers and employees based on the best practices that helped Southwest Airlines achieve this same recognition with their customers, this level of performance with their employees andread the rest
“I Believe that people find you irresistibly attractive when you make it all about THEM. And it’s easy when you know how to communicate to energize, connect to engage, and cultivate to enrich. Some great teachers taught me how to do this. I can teach you. It’s what I do. The more I get to share the more alive I become. Woo hoo.
“As the former Ambassador of FUN for the high successful Southwest Airlines I got to help a lot of people and was fortunate to get really good at using interactive fun to teach best practices. Audiences who experience my G-rated, interactive fun format are more receptive to messages presented and more likely to act on what they hear. You may know a Meeting Planner who could use my help.” – Tony Brigmon, Ambassador of FUN.
Tony Brigmon was the original Ambassador of Fun for the highly successful Southwest Airlines. Initially working in Southwest’s customer care and employee development areas, he helped the corporate culture reward humor and creativity.
Over a 30 year career Tony has worked with hundreds of major organizations to energize and inform cultural transformation. He is an astute observer of super performing human behavior and delights in sharing examples of those behaviors that not only led to super-performance at Southwest Airlines, but also positively influenced the other 1700+ organizations he has served.
These practices can be adapted by any organization to energize and transform culture.
Tony is a seasoned and tireless Servant Leadership advocate, known for inspiring and supporting novel people solutions to achieve improved performance and success. Over the past 30 years, Tony has earned recognition nationally and internationally for his presentation, training, and consulting work in a wide array of major organizations, always with the aim to maximize engagement, energize transformation, and enrich individual lives.
As the original Ambassador of Fun for Southwest Airlines, he conceived of a unique PR approach to help bring Southwest Airlines to the world, increasing appreciation for Southwest Airlines as a special company in the travel industry.
Tony was the recipient of the Southwest Airlines President’s Award “for exemplifying the spirit of fun, enthusiasm, sincerity, and love (caring), which IS Southwest Airlines, and for sharing this spirit creatively through employee development programs.”
His unique “Powerful meetings can be fun!” role at Southwest Airlines became for many years a personal mission for Tony and a spectacular learning opportunity—plus a powerful outreach for Southwest Airlines.
Today Tony specializes in the organizational use of interactive fun to generate ‘funtastic’ performance. His unmistakably humble but deterministic approach to creating a positive, collaborative, and super-encouraging “fun zone” for unleashing people, groups, and organizations—brings a refreshing approach to any corporate event.
He was one of only ten speakers featured by Meetings and Conventions Magazine in article entitled: “Most Wanted – Hottest Speakers On the Circuit Right Now!” Tony has written and published over forty-five stress management and motivation songs, and used them in meetings to energize, engage and enrich.
He has received over 600 letters of commendation or recommendation from executives of major corporations around the world including Southwest Airlines, Shell, Sprint, Tesoro, GVTV, First Bank, Lockheed, USAL, Ryland Homes, and others.
“I’ve seen Tony interact with people as a speaker, as a member of a group, and on an individual coaching basis. In all of these environments, Tony creates a positive, supportive and encouraging ‘zone’ around him. Once you enter that zone, you know that three things are going to happen. First, you are going to have fun. Second, you are going to see things in a new and more positive way. And third, you are going to walk away feeling a whole lot better about who you are and what you can accomplish.” – Rob Ghio, Law Office of Rob Ghio, P.C.read less